Recruitment | Employer of Record (EOR) | Payroll | Immigration Support

HR Guyana

+592 632 1601

  • Sign In
  • Create Account

  • Bookings
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Bookings
  • My Account
  • Sign out

  • Home
  • About Us
  • Services
  • Vacancies
  • Job Application
  • HRG Blog
  • Contact Us
  • More
    • Home
    • About Us
    • Services
    • Vacancies
    • Job Application
    • HRG Blog
    • Contact Us

+592 632 1601

HR Guyana

Signed in as:

filler@godaddy.com

  • Home
  • About Us
  • Services
  • Vacancies
  • Job Application
  • HRG Blog
  • Contact Us

Account


  • Bookings
  • My Account
  • Sign out


  • Sign In
  • Bookings
  • My Account

Customer Care Clerk Jobs

Customer Care/ Contract Admin Clerk

Location: Georgetown, Guyana


Position Type: Full-time


Job Summary:


HR Guyana is recruiting on behalf of a client for a Customer Care / Contract Administration Clerk. This role will be a key point of contact between customers and the internal team. The successful candidate will manage customer inquiries, support contract administration processes, and ensure smooth communication and efficient service delivery.


Responsibilities:


- Serve as the first point of contact for customer inquiries related to contract administration  

- Manage and process contract documentation and records efficiently  

- Communicate with customers regarding service updates and contract details  

- Assist with invoicing, payment processing, and follow up on outstanding payments  

- Maintain accurate records through data entry and file management  

- Monitor contract timelines and support renewals and proposals  

- Provide administrative support to the team as needed  

- Prepare reports and updates for management  


Note: Only shortlisted candidates will be contacted for further steps in the recruitment process regarding these vacancies.

Job Specifications

Requirements: 


  • Diploma in Business Administration, Customer Service, or a related field (preferred) 
  • 2–4 years’ experience in customer service, administration, or a similar role 
  • Strong verbal and written communication skills 
  • Excellent organizational and multitasking abilities 
  • Strong attention to detail and problem-solving skills 
  • Proficiency in Microsoft Office 
  • Positive attitude with a strong focus on customer service


Submit Application

vacancy

Cigarette Clerk

Location: Georgetown, Guyana


Position Type: Full-time


HR Guyana is hiring for a client for the position of Cigarette Clerk.  


Job Summary:  

The successful candidate will be responsible for accurately recording customer sales information and providing exceptional customer care. Additionally, they will support inventory and payment verification processes, as well as assist with contract administration and other administrative functions within the department.  


Key Responsibilities:


    Enter daily sales information into the company database  

    Assist with reconciliation of payments to distribution representatives’ accounts  

    Conduct stock return verification and deposit verification activities  

    Verify deposit slips and cash amounts for accuracy  

    Maintain shortage logs and payment records  

    Create purchase orders and prepare billing documents  

    Assist with wholesaler billing activities  

    Perform other administrative and operational duties as assigned


Note: Only shortlisted candidates will be contacted regarding available vacancies for further steps in the recruitment process.

Job Specifications

  Requirements:

   

  • Four CXC subjects including General Proficiency 
  • Minimum of 2 years’ experience in a similar role 
  • Proficiency in Microsoft Excel and Word 
  • Strong interpersonal and communication skills 
  • Good analytical and numerical reasoning abilities 
  • Ability to work effectively within a team environment 
  • Honest, dependable, and detail-oriented

Click to Apply

vacancy

Warehouse Supervisor

Location: Providence, Guyana

Employment Type: Full-Time Employment


Job Summary:


HR Guyana is recruiting on behalf of a valued client for a Warehouse Supervisor. This position is critical for overseeing warehouse operations, managing inventory effectively, and handling receiving and dispatch activities. The Supervisor will ensure the efficient storage and movement of goods while upholding high standards of safety, accuracy, and productivity, crucial for maintaining excellent customer care.


Key Responsibilities:


- Supervise and coordinate daily warehouse operations, focusing on contract administration to enhance workflow.

- Oversee the receiving, inspection, storage, and dispatch of inventory and materials, ensuring compliance with established procedures.

- Maintain accurate inventory records and conduct regular stock counts and reconciliations to avoid discrepancies.

- Monitor inventory levels and report shortages, discrepancies, or damaged goods, addressing any customer care concerns that arise.

- Ensure proper storage, handling, and organization of products within the warehouse, contributing to overall operational excellence.

- Coordinate with procurement, sales, logistics, and other departments to support operational requirements and address vacancies efficiently.

- Prepare and maintain warehouse reports, inventory records, and documentation for effective contract administration.

- Ensure compliance with company policies, health and safety standards, and warehouse procedures.

- Supervise, train, and evaluate warehouse staff to promote productivity and accountability.

- Schedule and assign tasks to warehouse personnel to meet operational targets effectively.

- Investigate inventory variances and implement corrective actions when necessary.

- Monitor the condition and maintenance requirements of warehouse equipment and facilities.

- Assist with the development and implementation of warehouse processes and continuous improvement initiatives.

- Operate warehouse equipment, including forklifts, when required.

- Assist with the transportation and delivery of goods using company vehicles as necessary.


Only shortlisted candidates will be contacted.

Job Specifications

 

 Qualifications and Experience

  

  • Diploma, Certificate, or equivalent qualification in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum of 3 years of experience in warehouse operations, inventory control, logistics, or a related field, including supervisory responsibilities.
  • Sound knowledge of warehouse management practices and inventory control procedures.
  • Proficiency in Microsoft Office applications, particularly Excel.
  • Experience using inventory management or warehouse management systems will be an asset.
  • Valid Guyana Driver's Licence with the ability to legally operate cars, vans, and lorries.
  • Must be able to confidently drive both automatic and manual (stick shift) vehicles.
  • Experience operating a forklift is required. Forklift certification would be an asset.


  
 

Click to Apply

vacancy

Procurement & Inventory Manager

Location: Georgetown, Demerara-Mahaica, Guyana Employment Type: Full-Time, On-Site Industry: Quick Service Restaurant (QSR) / Food Services Job Summary: HR Guyana is recruiting on behalf of a valued client for a highly experienced Procurement & Inventory Manager. The successful candidate will oversee the organization's procurement, inventory, and supply chain operations, ensuring efficient sourcing, purchasing, storage, and distribution of goods and materials. This role plays a critical part in supporting business growth, operational efficiency, cost control, and inventory optimization within a fast-paced QSR environment. Key Responsibilities: Develop and implement procurement strategies and sourcing plans aligned with organizational objectives. Manage the end-to-end procurement process, including supplier selection, negotiation, purchasing, and contract administration. Lead procurement activities to ensure timely and cost-effective acquisition of goods and services while maintaining a focus on exceptional customer care. Monitor supplier performance and maintain strong vendor relationships to ensure quality, reliability, and service standards. Oversee inventory planning, forecasting, and replenishment to maintain optimal stock levels. Analyze inventory turnover and implement strategies to reduce waste, stock shortages, and excess inventory. Collaborate with operational teams to support demand planning and inventory requirements. Monitor market trends, pricing fluctuations, and QSR industry developments to identify cost-saving opportunities. Ensure compliance with company procurement policies, procedures, and regulatory requirements. Prepare and present procurement, inventory, and performance reports for senior management. Develop and manage procurement and inventory budgets while maintaining cost control initiatives. Drive continuous improvement initiatives to enhance procurement efficiency and supply chain performance. Note: Only shortlisted candidates will be contacted for further steps in the recruitment process. For those interested, please keep an eye out for future vacancies.

Job Specifications

  Requirements:

  

  • Bachelor's Degree in Supply Chain Management, Business Administration, Logistics, Procurement, or a related field. 
  • Minimum of five (5) years' experience in procurement, purchasing, inventory management, or supply chain operations. 
  • At least three (3) years of experience in a senior or supervisory role. 
  • Previous experience within the QSR, food service, hospitality, retail, or FMCG sectors will be a distinct advantage. 
  • Strong knowledge of procurement best practices, inventory management principles, and supply chain operations. 
  • Proven ability to negotiate with suppliers and manage vendor relationships effectively. 
  • Excellent analytical, budgeting, forecasting, and reporting skills. 
  • Proficiency in inventory management systems, ERP software, and Microsoft Office applications. 
  • Strong leadership, communication, and organizational skills. 
  • Ability to work effectively in a fast-paced, results-oriented environment.

Click to Apply

vacancy

Sales Executive

Location: Georgetown, Guyana


Position Type: Full-time

 


Job Summary:


HR Guyana is recruiting on behalf of a client seeking an energetic and results-driven Sales Executive. This position presents an excellent opportunity for a motivated professional to develop new business opportunities, enhance customer care by building strong customer relationships, and contribute to the company's sustained growth.


Key Responsibilities:


- Respond to customer inquiries and provide timely information on products and services.

- Prepare and follow up on quotations and sales proposals as part of effective contract administration.

- Build and maintain strong relationships with existing customers.

- Identify and pursue new business opportunities within the local market.

- Generate leads through networking, referrals, and prospecting activities.

- Conduct customer visits and presentations as required.

- Follow up on sales leads and maintain an active sales pipeline.

- Support business development initiatives and marketing activities.

- Monitor market trends and competitor activities.

- Prepare sales reports and maintain accurate customer records.

- Work closely with management to achieve sales targets and business objectives.



Only shortlisted candidates will be contacted, as we have a number of vacancies at this time.

Job Specifications

 

 Qualifications and Experience

   

  • Diploma or Degree in Sales, Marketing, Business Administration, or a related field. 
  • Previous experience in sales, customer service, or business development. 
  • Strong communication, negotiation, and presentation skills. 
  • Ability to build rapport and maintain professional customer relationships. 
  • Self-motivated with a strong drive to achieve targets. 
  • Proficiency in Microsoft Office applications. 
  • Valid driver's licence would be an asset.


  
 

Click to Apply

vacancy

Relief Distribution Representative

Location: Georgetown, Guyana


Position Type: Full-time


HR Guyana is hiring for a client for the position of Relief Distribution Representative.


Job Summary:

The successful candidate will support the efficient distribution of products, merchandising activities, sales reporting, and customer care operations across assigned routes as part of the contract administration process.


Key Responsibilities:


- Ensure product availability in all assigned outlets  

- Service outlets efficiently within assigned routes  

- Deliver products in the correct quantity and quality  

- Maintain merchandising displays and ensure product rotation standards are met  

- Reconcile sales and cash daily  

- Ensure proper use and care of distribution vehicles  

- Monitor and report on competitor activities and market trends  

- Support security procedures during operations  

- Perform other related duties as assigned  


Note: Only shortlisted candidates will be contacted for further steps in the recruitment process. Explore our current vacancies to find more opportunities.

Job Specifications

  Requirements:

 

  • Sound secondary education 
  • Minimum of 3 years’ experience in a similar role 
  • Strong interpersonal and communication skills 
  • Good numerical reasoning and problem-solving abilities 
  • Ability to work effectively in a team environment 
  • Honest, reliable, and able to work with integrity

Click to Apply

vacancy

Administration & Accounts Executive

Location: Georgetown, Guyana


Position Type: Full-time


Job Summary:

HR Guyana is recruiting on behalf of a client seeking a highly organized and proactive Administration & Accounts Executive. This role is ideal for an individual who thrives in contract administration while enjoying a mix of administrative, accounting, procurement, and logistics responsibilities. The candidate will effectively support the day-to-day operations of a growing business and ensure high standards of customer care.


Key Responsibilities:


    Manage general office administration and coordination activities.

    Maintain accurate records, filing systems, and company documentation.

    Perform basic accounting functions, including record-keeping and reconciliation support.

    Coordinate local purchasing and procurement of goods and services.

    Liaise with suppliers, customs brokers, freight forwarders, and relevant authorities.

    Coordinate customs clearance processes for incoming shipments.

    Manage the receipt, storage, and distribution of goods.

    Monitor inventory and support stock control activities.

    Assist with logistics planning and operational coordination.

    Support management with administrative and operational tasks as required.


Note: Only shortlisted candidates will be contacted for further steps in the recruitment process. To view other vacancies, please visit our careers page.

Job Specifications

  Requirements:

   

  • Diploma, Certificate, or Degree in Business Administration, Accounting, Logistics, or a related field. 
  • Previous experience in administration, accounting, procurement, logistics, or a similar role. 
  • Knowledge of basic accounting principles and record-keeping practices. 
  • Familiarity with customs clearance and procurement processes will be an asset. 
  • Proficiency in Microsoft Office Suite, particularly Excel and Word. 
  • Strong organizational and time management skills. 
  • Excellent communication and interpersonal abilities. 
  • Ability to work independently and manage multiple priorities.

Click to Apply

vacancy

Inventory Clerk

Location: Georgetown


Position Type: Full-time


Overview:


HR Guyana is recruiting on behalf of a valued client in the automotive parts industry for the position of Inventory Clerk. The successful candidate will be responsible for managing accurate inventory records, monitoring stock levels, and supporting the efficient operation of the company's inventory management processes, which are crucial for effective contract administration.


Key responsibilities:


Receive, inspect, and record incoming inventory and supplies.

Maintain accurate inventory records and stock movement documentation.

Conduct regular stock counts and assist with periodic inventory audits.

Monitor inventory levels and report low stock items to management, ensuring exceptional customer care.

Organize and maintain the warehouse and storage areas to ensure efficient stock retrieval.

Verify quantities and condition of items received and dispatched.

Assist with issuing parts and supplies to customers and internal departments.

Reconcile physical inventory with inventory system records.

Prepare inventory reports and update stock records as required.

Ensure proper labeling, storage, and handling of inventory items.

Assist with loading, unloading, and arranging inventory when necessary.

Follow company procedures relating to inventory control, safety, and security.


Only shortlisted candidates will be contacted regarding available vacancies.

Job Specifications

Minimum Requirements: 

   

  • Minimum of five (5) CSEC subjects, including Mathematics and English.
  • Certificate or training in Inventory Management, Logistics, Warehousing, or a related field would be an asset.
  • Previous experience in inventory control, warehouse operations, or a similar role is preferred.
  • Proficiency in Microsoft Office applications, particularly Excel.
  • Experience using inventory management software would be an advantage.
  • Strong numerical and record-keeping skills.
  • High level of accuracy and attention to detail.
  • Ability to work independently and as part of a team.
  • Good communication and organizational skills.
  • Ability to lift and move inventory items when required.

Submit Application

vacancy

Confidential Secretary

Location: Georgetown


Position Type: Full-time


Overview:


HR Guyana invites applications for the position of Confidential Secretary on behalf of our client. The successful candidate will provide high-level secretarial and administrative support to management, ensuring the smooth flow of communication, documentation, and day-to-day operations, including aspects of contract administration. This role requires professionalism, discretion, and the ability to handle sensitive information with the utmost confidentiality.


Key responsibilities:


Maintain and prepare employee time registers.


Prepare monthly requisitions for supplies.


Handle document management including photocopying, filing, and correspondence.


Organize meetings, prepare agendas, and record minutes.


Answer telephone calls and manage communication for factories and bond.


Prepare absentee lists and daily stock reports.


Assist with issuing spare parts and coordinating factory tours.


Provide general secretarial and administrative support as required, including customer care tasks.


Only shortlisted candidates will be contacted regarding potential vacancies.

Job Specifications

Minimum Requirements: 

  

  • 5 CXC subjects including English Language.
     
  • 2–3 years’ experience in a secretarial role OR at least 5 years in a senior secretarial/administrative position.
     
  • Strong typing skills and proficiency in Microsoft Word & Excel.
     
  • Excellent communication and interpersonal skills.
     
  • Ability to maintain confidentiality and handle sensitive matters with discretion.

Submit Application

vacancy

Sales Representative

Location: Georgetown, Guyana


Position Type: Full-time



Job Overview


HR Guyana is recruiting on behalf of a well-established global leader in pest control services, boasting over 90 years of experience and operations across nearly 80 countries. This company provides expert solutions through its diverse divisions, including Pest Control, Washroom Services, Medical Solutions, and Ambius. Employee insights and feedback are integral to business decisions, nurturing a culture focused on collaboration and growth.


As a Sales Representative, you will play a crucial role in driving new business opportunities, maintaining strong client relationships, and offering customized pest control solutions to address customer needs effectively. This includes managing aspects of contract administration and ensuring exceptional customer care during all interactions.


Key Responsibilities


- Consistently achieve or surpass sales targets set by the Branch Manager.

- Adhere strictly to company-established sales procedures and guidelines.

- Deliver outstanding customer service, nurturing lasting client relationships.

- Collaborate effectively with other company divisions to enhance customer satisfaction and operational efficiency.

- Promote the company’s products and services to clients, meeting established monthly sales targets in:

  - Contract sales

  - Product sales

  - Job sales

- Follow a proactive sales strategy, including:

  - Conducting at least 6 confirmed customer appointments daily

  - Making 8 prospecting calls daily

  - Weekly review and planning sessions, with mandatory daily reporting

- Accurately document all daily sales activities using the SOLO tracking tool.

- Identify new business opportunities, attract profitable new clients, and effectively upsell to existing customers.

- Stay informed about the company’s products and the latest technological advancements in the industry.

- Monitor competitors and market trends, promptly informing management about relevant developments. Actively participate in industry events, seminars, and trade shows.

- Negotiate business agreements effectively, always prioritizing the company's profitability.

- Work closely with the General Manager to develop targeted sales strategies, utilizing available marketing resources efficiently.

- Provide accurate and detailed quotations via the "Speed Reporter" system.

- Secure sales using company-approved pricing tools, ensuring meticulous processing of orders and complete accuracy in all documentation.


Only shortlisted candidates will be contacted regarding vacancies.

Job Specifications

     Requirements

   

  • Proven sales experience, ideally in pest control, hygiene, or related services.
  • Strong interpersonal, communication, and negotiation skills.
  • Ability to organize and prioritize daily activities efficiently.
  • Proficiency in using CRM tools and sales tracking software.
  • Commitment to continuous learning and professional development.


Join our client and contribute to a team dedicated to excellence in service and customer satisfaction.


   

Submit Application

vacancy

Administrative & Logistics Support Officer

Location: Georgetown


Position Type: Full-time


Overview:


HR Guyana is recruiting an Administrative & Logistics Support Personnel for one of our clients. The ideal candidate will be responsible for supporting day-to-day administrative functions, handling contract administration, and ensuring the efficient coordination of logistics and office operations. This individual will also support customer care by assisting with marketing activities and managing procurement and inventory tracking.


Key responsibilities:


Manage administrative duties including document preparation, meeting coordination, and recordkeeping.

Maintain office schedules, calendars, and monitor deadlines.

Handle internal and external communication, including responding to client and vendor queries to enhance customer care.

Assist with invoice management, receipt tracking, and basic budgeting tasks related to contract administration.

Coordinate with suppliers for quotations, order placement, and follow-ups.

Track and update inventory records for tools, equipment, and supplies.

Arrange transport and logistics for office and field operations.

Contribute to marketing efforts through physical, digital, and social media initiatives.

Operate business platforms such as Microsoft Office, Outlook, QuickBooks, Microsoft Teams, and Zoom.


Note: Only shortlisted candidates will be contacted for further steps regarding the vacancies in the recruitment process.

Job Specifications

Minimum Requirements: 

   

  • Minimum of 6 CSEC subjects including English and Mathematics.
  • Diploma in Business Administration, Logistics, or a related field (asset).
  • 1–2 years’ experience in an administrative or logistics role.
  • Proficiency in Microsoft Office Suite and business communication tools.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and ability to multitask in a fast-paced  environment.
  • High level of      professionalism, discretion, and reliability.
  • Ability to work independently and collaboratively.
  • Experience in the Oil & Gas sector is an advantage.

Submit Application

vacancy

Outside Sales Representative

Location: Georgetown, Guyana


Position Type: Full-time


Job Overview


Our client is seeking energetic and results-driven Outside Sales Representatives to promote products, build strong customer relationships, and secure sales within supermarkets, grocery stores, cosmetics stores, and other retail outlets.


The successful candidates must be self-motivated, customer-focused, and comfortable working in the field while professionally representing the company. Excellent customer care is vital in this role.


As a Sales Representative, you will be essential in driving new business opportunities, maintaining robust client relationships, and offering tailored pest control solutions to meet customer needs, all while adhering to contract administration practices.


Key Responsibilities


- Visit supermarkets, grocery stores, cosmetics stores, and other assigned retail locations to promote products and generate sales.

- Develop new business opportunities and maintain relationships with existing customers.

- Present products to customers and secure sales orders.

- Monitor stock levels and provide customer feedback to management.

- Ensure products are properly displayed and visible within retail outlets.

- Conduct regular follow-ups with customers to maintain strong relationships.

- Provide excellent customer service and respond to client inquiries professionally.

- Achieve assigned sales targets and performance goals.

- Prepare and submit sales reports as required.

- Represent the company professionally at all times.

- Any other duties that may be assigned from time to time.


We encourage interested candidates to apply as we have several vacancies available. Only shortlisted candidates will be contacted.

Job Specifications

     Requirements

   

 

  • Previous sales experience in the grocery, supermarket, retail, or FMCG sector would be an asset. 
  • Must own a motorcycle (fuel allowance will be provided). 
  • Strong communication and interpersonal skills. 
  • Familiar with Georgetown and surrounding areas. 
  • Ability to work independently and meet sales targets. 
  • Must be reliable, organized, and customer-oriented. 
  • Fluent in English. 
  • Valid form of identification required.


   

Submit Application

vacancy

Senior Accounts Clerk

 Location: Georgetown, Guyana
Employment Type: Full-Time
Salary: Competitive (Based on Qualifications & Experience)
 


Job Summary:


Our client is looking for an experienced Senior Accounts Clerk to support the day-to-day financial operations of the organization. The successful candidate will be responsible for maintaining accurate accounting records, preparing financial reports, reconciling accounts, and assisting with month-end and year-end financial processes. 


Key Responsibilities:

    

  • Maintain accurate financial records and accounting documentation. 
  • Prepare and process accounts payable and accounts receivable transactions. 
  • Perform bank, cash, and general ledger reconciliations. 
  • Prepare monthly financial reports and supporting schedules. 
  • Assist with payroll processing and statutory deductions where required. 
  • Prepare journal entries and maintain the general ledger. 
  • Support month-end and year-end closing activities. 
  • Assist with budgeting and financial analysis. 
  • Ensure compliance with company policies and statutory requirements. 
  • Liaise with auditors, financial institutions, and government agencies when necessary. 
  • Support the Finance Manager with additional accounting and administrative duties.



Only shortlisted candidates will be contacted.

Job Specifications

 

 Qualifications and Experience

   

  • Diploma, Degree, or equivalent qualification in Accounting, Finance, or a related field. 
  • Minimum of 3 years' accounting experience in a similar role. 
  • Progress toward ACCA, CPA, or other professional accounting qualification is an advantage. 
  • Strong knowledge of accounting principles and financial reporting. 
  • Proficiency in Microsoft Excel and accounting software. 
  • Experience with payroll processing is an asset. 
  • Excellent analytical and numerical skills. 
  • Strong organizational and communication abilities.
     

Click to Apply

vacancy

Customer Experience Manager

 Location: Georgetown, Guyana
Employment Type: Full-Time Employment
 


Job Summary:

 

Our client is seeking an experienced and customer-focused Customer Experience Manager to lead and enhance the end-to-end customer journey across service delivery, support, onboarding, and ongoing account management. This role is ideal for a results-driven professional who is passionate about service excellence, customer retention, operational efficiency, and building long-term client relationships.

The successful candidate will play a key role in driving customer satisfaction, improving service responsiveness, managing escalations, and ensuring exceptional customer experiences across all touchpoints.


The Customer Experience Manager will be responsible for owning the customer experience lifecycle, ensuring customers receive timely, effective, and professional support while maintaining high service standards. The role will lead customer support operations, oversee issue resolution processes, manage escalations, and collaborate with cross-functional teams to continuously improve customer satisfaction and operational performance.

The position also provides leadership to the customer support team and works closely with operations, service delivery, account management, and technical teams to ensure customer expectations are consistently met or exceeded.


Key Responsibilities:

    

Customer Experience & Service Delivery:

  • Own the end-to-end customer experience across onboarding, service delivery, support, retention, and account lifecycle management.
  • Drive customer satisfaction through proactive engagement and continuous service improvement initiatives.
  • Develop and maintain customer experience standards, procedures, and best practices.
  • Manage customer onboarding and activation processes to ensure a smooth transition into service.
  • Monitor customer feedback and implement initiatives to improve overall customer experience.

Customer Support & Escalation Management:

  • Lead customer issue resolution efforts and manage escalated customer concerns.
  • Ensure timely communication and updates to customers regarding service requests and incidents.
  • Oversee customer support operations to ensure efficient case management and resolution.
  • Conduct root cause analyses on recurring issues and implement corrective actions.
  • Work proactively to reduce repeat incidents and service disruptions.

Service Performance & SLA Management:

  • Monitor and enforce Service Level Agreement (SLA) compliance.
  • Drive improvements in Mean Time to Resolution (MTTR), targeting resolution times of less than 24 hours where applicable.
  • Track key customer service metrics including response times, resolution rates, customer satisfaction scores, and retention indicators.
  • Develop reports and dashboards to provide visibility into customer experience performance.

Cross-Functional Collaboration:

  • Coordinate activities across operations, service delivery, technical support, billing, and account management teams.
  • Ensure seamless customer communications during service interruptions, upgrades, and operational changes.
  • Identify and address process inefficiencies that impact customer satisfaction.
  • Support initiatives aimed at reducing manual intervention, billing discrepancies, and service delivery gaps.

Team Leadership:

  • Lead, coach, and develop a high-performing customer support team.
  • Establish performance expectations and service standards for team members.
  • Promote a customer-centric culture throughout the organization.
  • Identify training and development opportunities to enhance team effectiveness.

Customer Retention & Account Support:

  • Support customer retention initiatives and service recovery efforts.
  • Strengthen account management visibility and customer engagement touchpoints.
  • Collaborate with commercial teams to identify opportunities for customer growth and service enhancement.
  • Build strong relationships with key customers and stakeholders.



Only shortlisted candidates will be contacted.

Job Specifications

 

 Qualifications and Experience

   

  • Bachelor’s Degree in Business Management, Customer Experience Management, Marketing, Communications, Operations Management, or a related field.
  • Equivalent combinations of education and relevant experience may be considered.
  • Minimum of 4 years’ experience in customer service, customer experience, account management, service delivery, operations, or a related leadership role.
  • Experience managing customer support teams and customer-facing operations.
  • Experience working with service performance metrics, SLAs, and customer satisfaction programs.
  • Experience within telecommunications, technology, service delivery, BPO, utilities, or related industries would be an asset.

 

Skills & Competencies: 

 

  • Strong leadership and team management skills.
  • Excellent problem-solving and decision-making abilities.
  • Exceptional customer relationship management skills.
  • Strong analytical and reporting capabilities.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Customer-focused mindset with a passion for service excellence.
  • High attention to detail and organizational skills.
  • Proficiency in Microsoft Office and customer support/service management systems.
     

Click to Apply

vacancy

Warehouse Clerk

 Location: Providence, Guyana
Employment Type: Full-Time Employment
 


Job Summary:

 

HR Guyana is recruiting on behalf of a valued client for a Warehouse Clerk. This position is responsible for supporting daily warehouse operations, maintaining accurate inventory records, assisting with the receiving and dispatch of goods, and ensuring that products are stored and handled efficiently while maintaining company standards for safety, accuracy, and productivity. 


Key Responsibilities:

    

  • Receive, inspect, and record incoming goods and materials. 
  • Prepare, pack, and dispatch orders accurately and on time. 
  • Maintain accurate inventory records and assist with regular stock counts. 
  • Organize and store products in designated warehouse locations. 
  • Monitor inventory levels and report shortages, damages, or discrepancies. 
  • Assist with loading and unloading deliveries and shipments. 
  • Ensure warehouse areas are clean, organized, and safe at all times. 
  • Prepare and maintain warehouse documentation, reports, and records. 
  • Assist with the movement and transportation of goods using company vehicles when required. 
  • Coordinate with warehouse staff, drivers, and other departments to support operational requirements. 
  • Follow company policies, health and safety regulations, and warehouse procedures. 
  • Support continuous improvement initiatives within warehouse operations. 
  • Operate warehouse equipment and tools safely and responsibly. 



Only shortlisted candidates will be contacted.

Job Specifications

 

 Qualifications and Experience

   

  • Certificate, Diploma, or equivalent qualification in Logistics, Business Administration, Supply Chain Management, or a related field would be an asset. 
  • Minimum of 1 year of experience in a warehouse, inventory, logistics, or related environment. 
  • Basic knowledge of warehouse operations and inventory control procedures. 
  • Proficiency in Microsoft Office applications, particularly Excel. 
  • Experience using inventory management systems will be an asset. 
  • Valid Guyana Driver's Licence with the ability to legally operate motor cars and vans. 
  • Must be able to confidently drive both automatic and manual (stick-shift) vehicles. 
  • Strong organizational skills with attention to detail and accuracy. 
  • Ability to lift and move inventory items as required. 
  • Experience operating a forklift will be considered an asset but is not mandatory. 
  • Ability to work independently and as part of a team.
     

Click to Apply

vacancy

Operations Assistant

 Location: Georgetown, Guyana

 Employment Type: Full-Time Employment
 


Job Summary:

 

Our client, a well-established international logistics and freight forwarding company, is seeking a highly organized and motivated Operations Assistant to join its growing team. This is an excellent opportunity for an individual looking to build a rewarding career in logistics, freight forwarding, and supply chain operations while working in a dynamic and fast-paced environment. 


Key Responsibilities:

    

  • Assist with the coordination and monitoring of import and export shipments.
  • Prepare and distribute shipment updates, pre-alerts, arrival notices, and delivery notifications.
  • Maintain accurate shipment records and operational documentation.
  • Liaise with clients, carriers, transport providers, customs brokers, and other service providers.
  • Assist in preparing and processing shipping documentation, including Bills of Lading, Commercial Invoices, Packing Lists, Delivery Orders, and customs documentation.
  • Track cargo movements and update internal systems with shipment milestones.
  • Coordinate deliveries and collections with transport providers.
  • Assist in obtaining permits and approvals from relevant authorities where required.
  • Maintain electronic and physical filing systems.
  • Support monthly operational reporting and KPI tracking.
  • Perform other administrative and operational duties as assigned


Only shortlisted candidates will be contacted.

Job Specifications

 

 Qualifications and Experience

   

  • Minimum of five (5) CSEC/CXC subjects, including Mathematics and English.
  • Previous experience in logistics, shipping, customs brokerage, transportation, or administration will be an asset.
  • Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
  • Excellent organizational and time management skills.
  • Strong written and verbal communication skills.
  • Ability to work under pressure and manage multiple priorities.
  • High level of accuracy and attention to detail.
  • Must own a motorcycle and possess a valid motorcycle driver's license. 
  • Willingness to work outside normal office hours when operational requirements demand.
     

Click to Apply

vacancy

Accounts Assistant

Location: Remote, Guyana

Position Type: Full-time


Job Summary:

Our client is seeking a detail-oriented and motivated Accounts Assistant to join their growing team. This is an excellent opportunity for an accounting professional who enjoys working with financial data, is proficient in accounting software, and is eager to develop their career in an international business environment. Training will be provided on UK accounting processes. 


Responsibilities:

   

  • Process accounts payable and accounts receivable transactions.
  • Reconcile bank accounts and financial transactions.
  • Prepare, maintain, and update financial records and accounting data.
  • Process invoices, supplier payments, and employee expense claims.
  • Prepare journal entries and assist with month-end and year-end closing activities.
  • Prepare management accounts from the general ledger, including comparative reporting.
  • Perform general ledger reconciliations and investigate discrepancies.
  • Generate financial reports and summaries for management review.
  • Assist with budgeting and financial forecasting activities.
  • Support payroll and tax-related documentation.
  • Assist with internal and external audits by providing required documentation.
  • Ensure compliance with company policies and applicable financial regulations.
  • Maintain accurate accounting records and databases.
  • Upload and maintain accounting information within the CCH client management system, ensuring accurate record tracking.
  • Assist in developing and improving accounting procedures and internal controls.
  • Perform other accounting and administrative duties as assigned.


 What We Offer:


  • Comprehensive training in UK accounting processes.
  • Employer-supported CGMA professional development.
  • Opportunity to gain international accounting experience.
  • A supportive and collaborative work environment.
  • Career growth and advancement opportunities.


 Note: Only shortlisted candidates will be contacted for further steps in the recruitment process. 


Job Specifications

Requirements: 

  

  • Previous experience in an Accounts Assistant, Accounts Clerk, Bookkeeper, or similar accounting role.
  • Working knowledge of QuickBooks and/or Xero accounting software.
  • Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
  • Strong bookkeeping and accounting skills with excellent attention to detail.
  • Excellent written and verbal communication skills, including a professional telephone manner.
  • Reliable computer equipment and high-speed internet access.
  • Strong organisational and time management skills with the ability to meet deadlines.
  • Willingness to learn UK accounting procedures (full training provided).
  • A commitment to pursuing and successfully completing the CGMA professional qualification. Study support will be provided by the employe

Submit Application

vacancy

Maintenance Supervisor

Location: Georgetown, Guyana

Position Type: Full-time


Job Summary:

HR Guyana is recruiting on behalf of a client for a Maintenance Supervisor who will be responsible for ensuring the efficient operation, reliability, and safety of all production machinery and equipment. The successful candidate will lead preventative and corrective maintenance activities, minimize downtime, and support continuous production operations in a fast-paced industrial environment. 


Responsibilities:

   

  • Develop and implement preventative maintenance schedules 
  • Conduct routine inspections and monitor equipment performance 
  • Diagnose and repair mechanical and electrical faults 
  • Respond to breakdowns and minimize downtime 
  • Manage spare parts inventory and coordinate procurement 
  • Ensure compliance with health and safety standards 
  • Supervise maintenance technicians and assign tasks 
  • Maintain records and prepare maintenance reports 
  • Support plant upgrades and operational improvements


 Note: Only shortlisted candidates will be contacted for further steps in the recruitment process. 


Job Specifications

Requirements: 

 

  • Diploma or certification in Mechanical, Electrical, or related field 
  • 3–5 years’ experience in a similar role 
  • Strong troubleshooting and problem-solving skills 
  • Good leadership and supervisory ability 
  • Knowledge of industrial equipment and systems 
  • Proficiency in Microsoft Office

Submit Application

vacancy

Area Operations Supervisor (Security Sector)

Location: Georgetown, Guyana

Position Type: Full-time


Job Summary:


HR Guyana is recruiting on behalf of a valued client for an experienced Area Operations Supervisor to lead operational teams, oversee service delivery, and ensure the successful execution of daily operations across multiple client locations.

This is an excellent opportunity for a results-driven leader who thrives in a fast-paced environment, enjoys developing people, and is committed to delivering exceptional operational performance. The successful candidate will play a key role in maintaining service excellence, supporting employees, and building strong client relationships. The role also requires availability to respond to operational matters outside of standard working hours when necessary. 


Responsibilities:

 

  • Lead and supervise operational teams across an assigned area to ensure consistent service delivery. 
  • Plan and coordinate staff schedules to ensure all client commitments are fulfilled. 
  • Monitor daily operations, resolve staffing challenges, and support business continuity. 
  • Build and maintain positive client relationships through proactive communication and service management. 
  • Oversee company vehicles, equipment, and operational resources to ensure readiness and compliance. 
  • Review operational reports, maintain accurate documentation, and monitor key performance indicators. 
  • Support employee performance, welfare, coaching, and disciplinary processes where required. 
  • Work collaboratively with the wider operations team to continuously improve operational efficiency and customer satisfaction.


 Note: Only shortlisted candidates will be contacted for further steps in the recruitment process. 


Job Specifications

Requirements: 

   

  • Previous supervisory or management experience in operations, logistics, security, facilities management, or a related field. 
  • Strong leadership, organizational, and decision-making skills. 
  • Excellent communication and interpersonal abilities. 
  • Ability to effectively manage people, resources, and multiple priorities. 
  • Proficiency in preparing reports and maintaining operational records. 
  • Valid Guyana Driver's Licence. 
  • Willingness to work flexible hours and be available for operational support when required.


 Benefits: 

  • Competitive remuneration package. 
  • Health insurance benefits. 
  • Pension benefits. 
  • Leadership and career development opportunities. 
  • The opportunity to join a respected organization focused on operational excellence.

Submit Application

vacancy

Business Development Manager

Location: Georgetown, Guyana

Position Type: Full-time


Job Summary:
The Business Development Manager will be responsible for driving business growth by identifying new opportunities, developing strong client relationships, and achieving sales targets. The role focuses on expanding market presence in technology and digital solutions while ensuring high levels of client satisfaction and long-term partnerships. 


Key Responsibilities:

   

  • Identify, evaluate, and secure new business opportunities 
  • Build and maintain strong relationships with clients and key stakeholders 
  • Schedule, coordinate, and attend client meetings and presentations 
  • Prepare proposals, quotations, and review tender documents 
  • Negotiate contracts and successfully close sales deals 
  • Achieve and exceed sales and revenue targets 
  • Conduct market research to identify trends and competitor activity 
  • Collaborate with internal teams to deliver customized solutions 
  • Maintain accurate records of sales activities and client interactions 
  • Provide regular reports on sales performance and pipeline status


Working Conditions:

 

  • Primarily office-based with frequent client meetings 
  • May require travel within Georgetown and surrounding areas


Note: Only shortlisted candidates will be contacted for further steps in the recruitment process. 

Job Specifications

  Requirements:

   

  • 2–3 years’ experience in business development, sales, or a related field  
  • Diploma or higher qualification in Business, Marketing, or a related discipline  
  • Strong communication, negotiation, and interpersonal skills 
  • Ability to work independently and meet targets 
  • Results-driven, highly motivated, and professional 
  • Strong organizational and time management skills

Click to Apply

Copyright © 2020 HR Guyana - All Rights Reserved.

  • Home
  • Services
  • Vacancies
  • Job Application
  • HRG Blog
  • Contact Us

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept